Refund Policy

Refund Policy for Woo Variation Image Auto Mapper

Thank you for purchasing the Woo Variation Image Auto Mapper plugin. We want to ensure that you are fully satisfied with your purchase.

As this is a downloadable digital WordPress product, we have specific guidelines regarding refunds. Please read this policy carefully before completing your purchase.

1. Refund Eligibility Timeframe

We stand behind our product’s quality and offer a 12-day money-back guarantee. If the plugin does not function as advertised or causes critical technical issues, we will gladly issue a full refund within 12 days of your original purchase date.

2. Conditions for a Refund

To qualify for a refund, the following conditions must be met:

• Support Attempt: You must first contact our support team to report the issue and give us a reasonable opportunity to troubleshoot and resolve it.
• Product Malfunction: The issue must be directly related to a flaw in our plugin, not a conflict caused by your web hosting environment, third-party themes, or other incompatible plugins.
• Time Limit: The refund request must be submitted within exactly 12 days of the purchase date.

3. Non-Refundable Situations

We do not issue refunds under the following circumstances:

• Change of Mind: You simply changed your mind or decided you no longer need the plugin.
• Accidental Purchase: You purchased the plugin by mistake.
• Missing Features: You expected a feature that was never explicitly promised or advertised on our sales page.
• Lack of Expertise: You lack the basic WordPress or WooCommerce knowledge required to operate the plugin.
• Refusal to Cooperate: You refuse to provide our support team with the necessary information or access required to troubleshoot the reported issue.
• Expired Guarantee: More than 12 days have passed since the transaction.

4. Licence Deactivation

If a refund is granted, your licence key will be immediately disabled. Upon receiving the refund, you must uninstall and completely remove the Woo Variation Image Auto Mapper plugin from your server and website. Continued use of the plugin after a refund is processed is strictly prohibited.

5. How to Request a Refund

To submit a refund request, please contact our support team with the following details:

• Your Order ID and License Key.
• A clear explanation of the issue you are experiencing.
• Any relevant screenshots, screen recordings, or error logs to help us understand the problem.

Our team will review your request and typically respond within 1 to 3 business days.

6. Policy Changes

We reserve the right to modify or update this refund policy at any time without prior notice. The most current version will always be available on this page.